7 Essential Things to Know Before Hiring a Moving Company
Before Hiring a Moving Company, it’s crucial to arm yourself with the right information to protect your belongings, your wallet, and your peace of mind. Moving can be one of life’s most stressful events, and choosing the wrong moving company can quickly turn it into a nightmare. Whether you’re relocating across town or across the country, understanding how to evaluate a mover will save you from unnecessary headaches and expenses.
Here are seven key things you should know before you sign a contract or hand over your prized possessions.
Verify Licensing and Insurance
Not all movers operate legally or ethically. One of the first things you should check is whether the moving company is properly licensed and insured. If you’re moving between states, the company must be registered with the U.S. Department of Transportation and have a USDOT number. For local moves, requirements vary by state, so check your local regulations. Always ask for proof of insurance so you know your belongings are protected in case of accidents or damage.
For more information on protecting yourself during a move, visit the Federal Motor Carrier Safety Administration’s Protect Your Move page.
Get Multiple Written Estimates
Never settle for the first quote you receive. Reputable moving companies will provide a written, binding estimate after surveying your belongings either in person or via a virtual tour. Be wary of movers who give you a quote over the phone without seeing your home or belongings. They may lure you in with a low estimate and then raise the price significantly on moving day.
Getting at least three written estimates helps you compare services, pricing, and professionalism.
A Smooth Relocation begins with careful planning and smart strategies to avoid the stress and chaos that often come with moving. Start early by decluttering and organizing your belongings, creating a checklist to keep tasks on track. Packing room by room can help you stay focused and reduce overwhelm. Label boxes clearly for easy unpacking in your new home. Don’t forget to transfer utilities and update important addresses ahead of time. Hiring reputable movers or recruiting friends can make the heavy lifting easier.
Research Company Reputation
Online reviews are a valuable resource. Check sites like the Better Business Bureau (BBB), Google Reviews, and Yelp to see what past customers have said about the company’s services. Look for patterns of complaints, especially about hidden fees, damaged items, or late deliveries. A few negative reviews aren’t necessarily a dealbreaker, but a history of unresolved issues should be a red flag.
Understand What Services Are Included
Not all moving services are the same. Some companies offer full-service moves, including packing, loading, transport, unloading, and even unpacking. Others may only handle transportation. Ask what is included in your estimate. Does it cover packing materials? Disassembly and reassembly of furniture? Will they move specialty items like pianos or fragile artwork?
Understanding what’s included helps you avoid surprise charges on moving day.
Watch for Red Flags
Certain warning signs can signal a moving scam. Be cautious of movers who:
- Demand a large cash deposit upfront
- Lacks a physical business address
- Have unmarked trucks
- Avoid giving you a written contract
- Offer prices that seem too good to be true
Trust your instincts if something feels off; look for another company.
Check for Hidden Fees
Moving costs can quickly spiral if you’re hit with unexpected fees. Ask movers to spell out all potential extra charges, such as:
- Long carry fees if the truck can’t park close to your door
- Charges for stairs or elevators
- Fees for heavy or bulky items
- Packing material costs
Ensure everything is in writing so there are no surprises on moving day.
Plan Ahead for Your Own Peace of Mind
Moving is stressful enough without last-minute chaos. Book your moving company as far in advance as possible, especially during peak seasons like summer. Organize your belongings, declutter, and label your boxes clearly. Preparing ahead helps the movers work faster and more efficiently, saving you both time and money.